If you are having trouble logging in to the portal, please contact
InfonetSupport.us@karcher.com.
Our goal is to get you online as quickly as possible.
Please note that a new password policy has recently been added to the portal. If you have yet to update your password, once you attempt to log in you'll be prompted to change it per the policy below.
Password must be a minimum of 8 characters and must contain:
- Combination of at least 1 Uppercase letter (A, B, C, etc.) and one lower case letter (a, b, c, etc.) and
- Either a base 10 digit number (0 through 9) OR Special symbols or non-alphabetic characters (for example: !, $, #, %, etc.)
Valid examples: TSmith@33 or userA444#